American Bullion is a leading company in the precious metals industry, specializing in gold and silver IRAs, direct purchases, and storage solutions. Established in 2009 and headquartered in Los Angeles, California, American Bullion has built a strong reputation for its expertise and customer service. The company's founders, who were previously commodity brokers, recognized a market need for an investment hedge and decided to educate investors on the importance of adding gold to their portfolios.
Services Offered
American Bullion offers a comprehensive range of services to cater to various investor needs, including:
• Gold and Silver IRA rollovers: American Bullion specializes in converting traditional retirement accounts into gold and silver IRAs, providing investors with a hedge against market volatility and inflation.
• Direct bullion purchases: The company offers a wide selection of IRA-eligible gold, silver, platinum, and palladium products, including bullion coins and bars, which can be purchased for personal possession or for inclusion in an IRA.
• Secure storage solutions: American Bullion partners with top-tier storage facilities, such as the Delaware Depository, to provide secure and IRS-approved storage for precious metals investments.
• Educational resources: The company provides valuable resources, tips, and tricks to help investors understand the benefits of adding gold to their retirement investments.
Third-Party Ratings and Reviews
American Bullion has garnered a strong reputation across various third-party rating platforms, indicating a high level of customer satisfaction with the company's services:
Trustpilot
On Trustpilot, American Bullion boasts an impressive 4.9-star rating based on over 200 customer reviews, demonstrating a predominantly positive customer experience. Positive feedback often highlights the company's excellent customer service and efficient procedures. For instance, one customer praised the company for its guidance during a precious metals IRA transfer, stating, "[American Bullion representative] was my contact. He offered great advice and was in constant contact throughout the process. No regrets with this event and I recommend American Bullion for your gold or silver or other metal needs."
Another satisfied customer commended American Bullion for their assistance in combining multiple 401k accounts, noting, "American Bullion most definitely knew how and personally walked me through each company to transfer. Some calls took a few hours and American Bullion never waivered in their commitment."
However, as with virtually any company there are also some negative experiences shared by customers, suggesting some customers may have had some issues with the company's pricing or service consistency.
Better Business Bureau (BBB)
American Bullion holds an A+ rating from the Better Business Bureau, a testament to its commitment to customer satisfaction. The BBB rating indicates that the company has a strong track record of resolving customer complaints and maintaining high standards of business conduct. Additionally, American Bullion is accredited by the BBB, further underscoring its credibility and reliability in the industry.
Business Consumer Alliance (BCA)
American Bullion has received an AAA score from the Business Consumer Alliance, which reflects exceptional business practices and customer service. This high rating from the BCA, combined with its A+ rating from the BBB, positions American Bullion as a strong and customer-focused option in the precious metals market.
TrustLink
On TrustLink, American Bullion has a 5-star rating with over 55 reviews, further reinforcing its positive reputation among customers. This consistent high rating across multiple platforms highlights the company's dedication to providing a superior customer experience and meeting the needs of its clients.
Summary
American Bullion is a reputable and customer-focused company in the precious metals industry, with a strong track record of positive reviews and high ratings across multiple third-party platforms. The company's commitment to excellent customer service, expertise in precious metals investments, and comprehensive range of services make it a strong choice for investors looking to diversify their portfolios with gold and silver. While there are some negative experiences shared by customers, the overwhelmingly positive feedback indicates American Bullion is a top option for those seeking to invest in precious metals.
When choosing a precious metals company, it's essential to consider individual needs and preferences, as experiences can vary. American Bullion's high ratings and positive customer feedback suggest that it is a solid choice for investors looking to protect their wealth and achieve financial goals through precious metals investments.